Goldman Sachs is recruiting fresh graduates for the following vacancies..
Job Title:Helpdesk Agent
Location: Bangalore
Education: Any Graduate
Job Description:
Candidate should have sound technical knowledge, troubleshooting skills and support experience on following
Windows platform in Windows 2000 and Windows XP
Networking, LAN , WAN, Corporate enterprise domain infrastructure environment
Widows Desktop and Server Operating system
Windows Active Directory
MS Outlook
Good understanding on the MS Office products such as Word , Excel, Power point etc
Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage
Should be a very good team player, collaborative, self learner and self motivated
Good understanding of English and good communication skills is must
Should have customer handling skills
Preferably exposure to multi culture environment
Flexibility to work on 24*7 shifts
To handle Customer's query or problem over phone
Take ownership of all the calls coming into Service Desk
Periodically updating calls/customer as required
Provide timely resolution and effective documentation
Proactive and logical thinking in resolving problems.
Make judgment as to when the problem has to be escalated and should follow-up on the calls to ensure that the user is updated and close it once the solution to provided.
Desired Profile:
Windows, LAN, WAN, Active Directory, MS Outlook, MS Office, Citrix, VM Ware, Virtualization
Company Profile:
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm.We provide a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
How to Apply:
Contact Details:
Executive Name: Ms.Nidhi Sharma
Telephone:91-80-51271629
Address:
Goldman Sachs
Embassy link,
business park off intermediate ringroad
Bangalore, Karnataka, India 560071
Email Id:anant.srivastava@gs.com
Job Title:Helpdesk Agent
Location: Bangalore
Education: Any Graduate
Job Description:
Candidate should have sound technical knowledge, troubleshooting skills and support experience on following
Windows platform in Windows 2000 and Windows XP
Networking, LAN , WAN, Corporate enterprise domain infrastructure environment
Widows Desktop and Server Operating system
Windows Active Directory
MS Outlook
Good understanding on the MS Office products such as Word , Excel, Power point etc
Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage
Should be a very good team player, collaborative, self learner and self motivated
Good understanding of English and good communication skills is must
Should have customer handling skills
Preferably exposure to multi culture environment
Flexibility to work on 24*7 shifts
To handle Customer's query or problem over phone
Take ownership of all the calls coming into Service Desk
Periodically updating calls/customer as required
Provide timely resolution and effective documentation
Proactive and logical thinking in resolving problems.
Make judgment as to when the problem has to be escalated and should follow-up on the calls to ensure that the user is updated and close it once the solution to provided.
Desired Profile:
Windows, LAN, WAN, Active Directory, MS Outlook, MS Office, Citrix, VM Ware, Virtualization
Company Profile:
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm.We provide a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
How to Apply:
Contact Details:
Executive Name: Ms.Nidhi Sharma
Telephone:91-80-51271629
Address:
Goldman Sachs
Embassy link,
business park off intermediate ringroad
Bangalore, Karnataka, India 560071
Email Id:anant.srivastava@gs.com
